Frequently Asked Questions

Below are some of the most frequently asked questions.

If you do not find the answer to your question please call 614.795.0626 or email kkruzan@k2organizing.com

What is a Professional Organizer?

A Professional Organizer is someone who uses organizing principles and techniques to help others become more organized. Organizing services can include designing an organized space or plan, consulting, coaching, and assisting clients.

How do I know if I need the assistance of a Professional Organizer?

Everyone can use help in some area of their life. If you frequently cannot find things in your own home, feel stressed by clutter or time constraints, are moving or downsizing, or simply need to make your living or work space more functional, then you can benefit from working with a professional organizer. Few people do all of their own yard work, taxes, car repairs, and home repairs. Why not get help with organizing too?

What makes you different from other organizers?

I am a Certified Professional Organizer in Chronic Disorganization (CPO-CD), and I use my more than 20 years of experience in the mental health field (15 years as a therapist) to painlessly navigate the emotional aspects associated with being disorganized and then getting organized. I also bring 11 years experience running a non-profit business, which involved streamlining processes and making the most of scarce resources.

Do you work with hoarders and/or people with ADD/ADHD?

Absolutely! I have not seen a situation yet that scares me off. I continue to further my education and training in organizing and working with people who hoard, chronically disorganized people, and those with ADD, depression, anxiety, OCD, and other challenges.

What locations do you serve?

I am based in northwest Columbus, Ohio. I serve the central Ohio area, but I will travel to other locations in certain situations.

How do you charge?

I charge by the hour. Prior to beginning, we develop a plan based on your needs and sign an agreement. You will only be charged for services provided directly and specifically to you. You will not be charged without your prior written agreement for time researching products, picking up or ordering supplies, or for removing donations. Discounts are available for clients who pre-pay for packages. Payments can be made with cash, check, or credit cards.

What are your hours?

I try very hard to be available when my clients need me. I can schedule weekday, weekend, or evening hours to fit your schedule.

When I call, I often get voice mail. How can I speak to you and decide if you are right for me?

I apologize for having to use voice mail to keep costs down. If you leave me a message or send an email, I will get back to you as quickly as I can. If you can also indicate the best time to reach you, that will help us connect so I can answer all your questions.

What is NAPO?

NAPO is the National Association of Professional Organizers. It is a non-profit, professional association whose members include organizing consultants, speakers, trainers, authors, and manufacturers of organizing products. Many states have chapters for networking, training, and increasing the local visibility of its members. I am a member of both the national NAPO and the Ohio Chapter.

What is ICD?

The ICD is the Institute for Challenging Disorganization. It explores, develops, and communicates information, organizing techniques, and solutions to professional organizers, related professionals, and the public.

Can I purchase a gift certificate?

Yes! Contact us via phone or email and we will provide a gift certificate in the amount you need.

Are you insured?

Yes! We want you to feel confident that we treat you and your belongings as well as we treat our own, and we carefully consider all recommendations we give. On the off chance something goes wrong, we are fully insured.

Does a consultation mean a commitment?

No! You are under no obligation to work with us. We want you to use the consultation as a chance to decide if K2 Organizing is right for you. We want you to fund the help you need, even if that means you choose someone else.